We are still open during these strange times. However, to limit non-essential trips to the post office I am only sending parcels on Mondays. Please order as normal - your orders are hugely appreciated- and your parcel will be sent on Monday…. Thank you, Charlotte & Ralph xx
Cottontails Baby is run and managed solely by myself, Charlotte Evans.
Privacy Statement – May 2018
For the purpose of selling toys and gifts through Cottontails Baby I hold the following information:
Customer details (name, contact details, order details)
For the purposes of:
Processing and fulfilling orders
Order details are held on a secure password protected server accessed only by myself and my web-designer, and also on my password protected computer kept in my home office and accessed only by myself. Information will be saved for seven years after which time it is deleted.
Payment information – for online orders I do not receive any payment details as payment is processed securely through Paypal.
I also hold the following information electronically, on my password protected computer kept in my home and accessed by myself only:
Emails – sent from customers and non-customers making initial enquiries (name, email address, message) – held up to one year for the purposes of answering query and follow up.
Mailing list (email address) – populated by customers or people registering via the website. I only send out a handful of emails per year to share information on sales, new stock or other news at Cottontails Baby and there is a clear unsubscribe option.
I do not share data with any third parties.
You can request that your data be deleted at any time.