Cottontails is a small family run mail order toy shop. Established in 2002, we have become a trusted and much loved retailer of some of the finest toys in Europe, and we are particularly proud to be the UK’s recommended online retailer for Moulin Roty.
We are passionate about the toys we stock, and whilst we of course recognise the importance of providing a professional and efficient service, we also try to take the time to talk to our customers, to appreciate the lovely things we sell, and to offer a truly individual, personal and friendly shopping experience.
Cottontails is run by mother and daughter team Mary & Charlotte and it is likely to be one of us who takes your call or organises your order, so please do get in touch if there is anything in particular we can help you with– we love to talk to our customers and you certainly wont have to contend with an anonymous sales person or frustrating automated system!
A bit of history….Cottontails began life in a small high street shop in Pershore, Worcestershire and in 2005 we launched a website to offer our toys to a wider audience – little did we know then that within a a few months the website would have overtaken shop sales and taken on quite a life of its own!
After some years of running the website and shop side by side, we decided to simplify things and focus our efforts on our mail order business. And so, in Spring 2009, we closed the little shop and moved to new premises in Herefordshire with improved mail order facilities and plenty of storage room to grow and expand the Cottontails range.
Our plans for the future include adding a couple more toys ranges (we are having great fun testing products!) and also to introduce a range of treats for grown ups. More than anything we value our customers thoughts and ideas, so if there is something you would love to see at Cottontails, please do let us know.
And finally… bunnies! If you’ve already had a look around the site, you may have noticed an awful lot of rabbits - this is no coincidence but comes from our fondness for bunnies and determination to offer one of the best selections of soft toy bunnies in the UK. Our shop name probably gives away our obsession, and we even have our own ‘shop rabbit’, Humphrey, who features frequently in our shop diary / blog.
We hope you will enjoy browsing through Cottontails and please do get in touch if you have any thoughts or questions…
Mary & Charlotte